New website
We're currently redeveloping our website so you may see a mix of old and new style pages while we complete this work. We'd love to hear your feedback on the new style.
Report a repair
How to report a repair if you're a council tenant, a leaseholder or a LetNCC tenant. Also, check what is our responsibility.
Who are you?
Council tenant
Your rent reference will start with an 'R'.
To report a heating problem:
Report a gas/heating repair to Gasway
To report emergencies out of hours call 01603 412180
Leaseholders
Private renters
Find out what to do if you need repairs or have an issue with damp or mould
LetNCC tenant
Email us to let us know what the issue is.
