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My Norwich

Bulky waste collections

Request a bulky waste collection

We provide a paid-for collection service for large or bulky household items from residential properties.

This service is not available to businesses/landlords

Before you ask us to collect an unwanted large household item, can you get rid of it in another way?

Request a collection

We only collect large free-standing household items such as fridges, freezers, mattresses and furniture. See items we will and won't collect.

To arrange and pay for a collection by debit or credit card, call 0344 980 3333.

When you call we will arrange a collection date and advise if your items are suitable for collection.

Please note that bulky waste does not include plastic sacks of rubbish, DIY or hazardous waste.

Charges

  • 1 Item - £23
  • 2 Items - £26.50
  • 3 Items - £29.50
  • 4 Items - £49.50
  • 5 Items - £53
  • 6 Items - £56
  • 7 Items - £76.50
  • 8 Items - £79.50
  • 9 Items - £82.50
  • 10 Items - £103

Refunds

The charges are non-refundable eg if someone else takes the items from outside your property before our operatives arrive.

On collection day

Items to be collected must be placed on the edge of your property, nearest to the road, by 7am on your allocated collection day.

If you live in a flat, the items must be left on the ground floor, outside the building, where the collection team can easily identify them.