Christmas and New Year closure information
Our council offices and phone lines will close at 4pm on Wednesday 24 December and reopen at 9am on Monday 5 January 2026.
See our service arrangements for customers during this time.
Medical, dangerous and DIY waste
Ways to dispose of waste that must not go in your bins.
Some things can’t go in your normal household bin. These include:
- medical waste (like bandages or needles)
- dangerous waste (like paint or chemicals)
- DIY waste (like bricks or tiles)
Getting rid of medical waste (like bandages and dressings)
If a doctor or nurse gives you treatment at home, they will help you get rid of any medical waste.
Getting rid of sharps (needles)
If you use needles for medicine at home, you can take them to a local pharmacy (chemist) for free.
These include:
| Pharmacy | Address |
|---|---|
| Boots | 34-36 London Street, NR2 1LD |
| Lloyds | 2 Mandela Close, NR3 3BA |
| Boots | 562A Dereham Road, NR5 8TU |
| Boots | Riverside Retail Park, NR1 1WR |
| Morrisons | Riverside Retail Park, NR1 1WU |
| Boots | Castle Mall, NR1 3DD |
| Boots | 78 Hall Road, NR1 3HP |
| Boots | Bowthorpe Main Centre, NR5 9HA |
Getting rid of paint and other dangerous waste
If your paint is still good, try giving it to a friend or offering it on websites like Freegle or Gumtree
If you can’t give it away:
- take the lid of
- let the paint dry out (you can add cat litter to help)
- once dry, put the can in your general waste bin
Every autumn, there are special days where you can take dangerous waste to a recycling centre for free. Check the Norfolk County Council website for dates.
Waste from small businesses (trade waste)
If you run a small business (like gardening or cleaning), you can take your waste to:
Norwich North Recycling Centre
Norwich South Recycling Centre
Visit the Norfolk County Council business waste page to learn more about the cost for this.
