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My Norwich
Covid-19 advice and support

For information, advice and support for residents: including how our services are affected and community schemes; and businesses – such as grants you might be entitled to or making premises Covid-safe

See our Covid-19 information pages

Council Tax Reduction

Anyone who needs help to pay Council Tax and is on a low income could qualify for Council Tax Reduction.

The amount you could receive depends on:

  • your income
  • your savings
  • the number of people living in the property

If you think you are entitled to Council Tax Reduction:

Apply online

Evidence we need from you

See the seven items of evidence we need from you when you make a claim for Council Tax Reduction or Housing Benefit.

Tell us of a change in your circumstances

If you are claiming Council Tax Reduction and/or Housing Benefit and the circumstances for yourself or anyone else living with you changes so that it may affect your claim, you must tell us within one month of any change.

Changes include:

  • change of address
  • change in household
  • change in income or savings

Report a change of circumstances

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