Skip to content Skip to search
My Norwich

Council Tax Reduction

Anyone who needs help to pay Council Tax and is on a low income could qualify for Council Tax Reduction.

The amount you could receive depends on:

  • your income
  • your savings
  • the number of people living in the property

You can check your entitlement to Council Tax Reduction before making a claim using a benefits calculator. This will also tell you if there is any other support that you are potentially able to receive.

You might be entitled to other discounts and exemptions from your Council Tax.

If you are eligible

If you are eligible for Council Tax Reduction you may be able to claim Housing Benefit at the same time.

Make a new claim in Benefits Online

Evidence we need

When you make a claim you will be required to submit evidence. You can do this at the time of your application, if you have it ready to upload. However, do not delay in submiting your claim to us  – you can submit any evidence later.

Evidence you need to provide

When we have all the evidence we need, we will write to you with our decision. If you disagree with our decision you are entitled to appeal.

If you already get Council Tax Reduction

If you need to tell us about a change of address, income or household, please see our change of circumstances pages.