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My Norwich

Universal Credit

Making an application

You can apply for Universal Credit online. You will need to have some information ready before you claim.

Personal information

  • National Insurance number
  • Email address
  • Mobile phone number

Housing information

  • Your address
  • Your landlord’s address
  • Your tenancy agreement (if you have one)
  • Your monthly rent

Financial information

  • Your bank, building society or credit union account details
  • Details of any income or benefits you get
  • Details of any savings or other capital you have

The DWP has a short guide which explains how to make your claim. You can also contact the Universal Credit helpline if you have any questions or face any problems making your claim.

Universal Credit helpline freephone: 0800 328 5644