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Public toilets

City centre public toilets

Location of toilets

Facilities

Opening times
Chapelfield Gardens 
Located at the rear of the park near the subway
  • Male and female toilets
  • Accessible toilet (RADAR key)
 ​Currently closed

Norwich Market (Memorial Gardens) 

Adjacent to St Peters Stret, at the back of the market.

 
  • ​Male and female toilets
  • Accessible toilet (RADAR key)
  • Baby changing facilities are inside the accessible toilet
 Monday to Saturday 7.30am to 4.30pm
Prince of Wales Road
Located opposite St Vedast Street
  • Male only (standing 'butterfly' urinal)
 ​365 days a year, 24 hours a day
St Andrews multi-storey car park located on level 1 next to the bridge entrance and stairs and lifts.
  • Male and female toilets
  • Accessible toilet (RADAR key)
  • Baby changing facilities
 365 days a year, up until 9pm
Rose Lane multi-storey car park located within the car park.
  • Male and female toilets
  • Accessible toilet (RADAR key)
  • Baby changing facilities are inside the accessible toilet
 365 days a year, up until 9pm
Rose Lane night time toilets located on Rose Lane, external to the multi storey car park.
  • Unisex toilets
  • Male urinal
 Thursday, Friday and Saturday evenings only from 6pm – 8am

Accessible public toilets

Most accessible toilets require a RADAR key (also known as the NKS or national key scheme); these keys can be used for any RADAR key toilet nationally

Changing Places are accessible toilets with enhanced facilities for disabled users, these include a range of enhanced features such as a large room, toilet with rails, changing bench, ceiling hoist and shower.

There are four locations in Norwich

Open 24 hours

  • Vauxhall Community Hub, located near the city centre; operated by Independence Matters: 0300 790 0508 . Out of hours access is via an external door with RADAR key at Johnson Place
  • NNUH Hospital; Colney Lane Norwich. Located in the Radiology department, Outpatient’s east block, on level 2. No RADAR key required

Available during business hours

  • intu Chapelfield, 40-46 St Stephens Street, located on the dining terrace (access via escalators or lift)
  • Castle Mall Norwich; located near the Cattlemarket Street pedestrian entrance / Level J of Castle Mall (on same floor as Ground level from Castle Meadow or Cattlemarket Street)

Public toilets in our parks and open spaces

Public toilets are available at selected parks and opens spaces that we manage. See the list of park toilets.

Cleaning and repairs (council managed toilet facilities)

For any complaints about cleanliness and maintenance please contact Norwich Norse:

Office hours: Monday to Friday, 9am to 5pm, 01603 894140

Outside office hours: 08458 500319