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Public toilets

City centre public toilets

Location and opening times for city centre public toilets:

Location of toilets

Facilities

Opening times

Chapelfield Gardens 
Located at the rear of the park near the subway
  • Male and female toilets
  • Accessible toilet (RADAR key)
​Currently closed

Norwich Market (Memorial Gardens) 

Adjacent to St Peters Stret, at the back of the market.

 

  • ​Male and female toilets
  • Accessible toilet (RADAR key)
  • Baby changing facilities are inside the accessible toilet
Monday to Saturday 7.30am to 4.30pm
Prince of Wales Road
Located opposite St Vedast Street
  • Male only (standing 'butterfly' urinal)
​365 days a year, 24 hours a day
St Andrews multi-storey car park located on level 1 next to the bridge entrance and stairs and lifts.
  • Male and female toilets
  • Accessible toilet (RADAR key)
  • Baby changing facilities
365 days a year, up until 9pm
Rose Lane multi-storey car park located within the car park.
  • Male and female toilets
  • Accessible toilet (RADAR key)
  • Baby changing facilities are inside the accessible toilet
365 days a year, up until 9pm
Rose Lane night time toilets located on Rose Lane, external to the multi storey car park.
  • Unisex toilets
  • Male urinal
Thursday, Friday and Saturday evenings only from 6pm – 8am

Public toilets in our parks and open spaces

Public toilets are available at selected parks and opens spaces that we manage. See the list of park toilets.

Report a problem (council managed toilets only)

For any complaints about cleanliness and maintenance please contact Norwich Norse:

  • Office hours: Monday to Friday, 9am to 5pm, 01603 894140
  • Outside office hours: 08458 500319

Accessible public toilets

Most accessible toilets require a RADAR key (also known as the NKS or national key scheme); these keys can be used for any RADAR key toilet nationally

Changing Places are accessible toilets with enhanced facilities for disabled users, these include a range of enhanced features such as a large room, toilet with rails, changing bench, ceiling hoist and shower.

There are four locations in Norwich

Open 24 hours

  • Vauxhall Community Hub, located near the city centre; operated by Independence Matters: 0300 790 0508 . Out of hours access is via an external door with RADAR key at Johnson Place
  • NNUH Hospital; Colney Lane Norwich. Located in the Radiology department, Outpatient’s east block, on level 2. No RADAR key required

Available during business hours

  • intu Chapelfield, 40-46 St Stephens Street, located on the dining terrace (access via escalators or lift)
  • Castle Mall Norwich; located near the Cattlemarket Street pedestrian entrance / Level J of Castle Mall (on same floor as Ground level from Castle Meadow or Cattlemarket Street)