City centre public toilets
Location and opening times for city centre public toilets:
Location of toilets |
Facilities |
Opening times |
Chapelfield Gardens Located at the rear of the park near the subway |
|
Currently closed |
Norwich Market (Memorial Gardens) Adjacent to St Peters Stret, at the back of the market.
|
|
Monday to Saturday 7.30am to 4.30pm |
Prince of Wales Road Located opposite St Vedast Street |
|
365 days a year, 24 hours a day |
St Andrews multi-storey car park located on level 1 next to the bridge entrance and stairs and lifts. |
|
365 days a year, up until 9pm |
Rose Lane multi-storey car park located within the car park. |
|
365 days a year, up until 9pm |
Rose Lane night time toilets located on Rose Lane, external to the multi storey car park. |
|
Thursday, Friday and Saturday evenings only from 6pm – 8am |
Public toilets in our parks and open spaces
Public toilets are available at selected parks and opens spaces that we manage. See the list of park toilets
Report a problem (council managed toilets only)
For any complaints about cleanliness and maintenance please contact Norwich Norse:
- Office hours: Monday to Friday, 9am to 5pm, 01603 894140
- Outside office hours: 08458 500319
Accessible public toilets
Most accessible toilets require a RADAR key (also known as the NKS or national key scheme); these keys can be used for any RADAR key toilet nationally
- An official RADAR key can also be purchased from Disability Rights UK or 0203 687 0790
Changing Places are accessible toilets with enhanced facilities for disabled users, these include a range of enhanced features such as a large room, toilet with rails, changing bench, ceiling hoist and shower. There are four in Norwich.
Open 24 hours
- Vauxhall Community Hub, located near the city centre; operated by Independence Matters: 0300 790 0508 . Out of hours access is via an external door with RADAR key at Johnson Place
- NNUH Hospital; Colney Lane Norwich. Located in the Radiology department, Outpatient’s east block, on level 2. No RADAR key required
Available during business hours
- intu Chapelfield, 40-46 St Stephens Street, located on the dining terrace (access via escalators or lift)
- Castle Mall Norwich; located near the Cattlemarket Street pedestrian entrance / Level J of Castle Mall (on same floor as Ground level from Castle Meadow or Cattlemarket Street)