Christmas and New Year closure information
Our council offices and phone lines will close at 4pm on Wednesday 24 December and reopen at 9am on Monday 5 January 2026.
See our service arrangements for customers during this time.
Blue Badge parking scheme
How to park more easily if you have accessibility needs - including how the Blue Badge scheme works and what to do if you can't use standard payment machines.
Parking scheme for Blue Badge holders
If you have serious mobility issues, the Blue Badge helps you park closer to where you need to go. The scheme is run by Norfolk County Council in Norwich.
If your name, address, or other details change, please tell Norfolk County Council as soon as possible.
Apply for, renew or change details on a Blue Badge
Find Blue Badge parking in Norwich
What to do if you can’t use the payment machines
If you’re a Blue Badge holder and can’t use the payment machines due to your disability, you can park in the following Norwich car parks without displaying a ticket:
- Chantry
- Chapelfield East
- Pottergate
- Magdalen Street
- Rouen Road
What you need to do:
- Register by emailing your vehicle registration and billing address to parkingrequests@norwich.gov.uk or calling 0344 980 3333.
- Each time you park, within 2 working days, tell us:
- which car park you used
- date and time of parking
- how long you stayed
- your vehicle registration
- your billing address
- your Blue Badge number.
Important:
- you must display your Blue Badge and time clock in your vehicle
- this scheme doesn’t guarantee a parking space
- if you get a parking fine but qualify for the scheme, it can be cancelled if you send your parking details within 2 working days.
Report Blue Badge misuse
If you suspect someone is misusing a blue badge, please report it to Norfolk County Council.
Report Blue Badge misuse (Norfolk County Council)
