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My Norwich

Pay your business rates

Read our privacy notice for information about what we do with the personal data we collect.

Pay by Direct Debit

Direct Debit is the safest and most convenient way to pay. You can spread the cost over 10 or 12 monthly instalments and you have a choice of payments dates - the 1st, 8th, 15th or 28th of the month.

Use the online form to set up a Direct Debit, or call revenue services on 01603 212898, 8am to 5pm, Monday to Friday.

Please do not complete the form if a summons has been issued. You will need to contact us directly to set this up.

Set up a direct debit

Pay online

You can make a secure payment online using most debit or credit cards.

Pay business rates online

Pay by phone

Pay by credit or debit card using the free payment hotline: 0800 021 7784, 24 hours/7 days a week. 

Pay by cheque

Please send cheques to the revenue services address shown below.

All cheques should be made payable to: Norwich City Council and the business rates account number (found on the bill) should be written on the back of the cheque.