Christmas and New Year closure information
Our council offices and phone lines will close at 4pm on Wednesday 24 December and reopen at 9am on Monday 5 January 2026.
See our service arrangements for customers during this time.
Extreme weather
Useful information to help you keep your home safe in the event of extreme weather conditions.
Extreme weather is happening more often in the UK and around the world. Here are some easy ways to stay safe and prepared:
At home
- Keep your home safe: Tips from the Met Office to protect your house during storms, floods, or other extreme weather
- Get ready for winter: Advice on staying warm and safe when it's cold
- Power cuts: what to do if your electricity goes out
Extra help
If you’re in a vulnerable situation (like elderly or disabled), utility companies offer special support:
Travelling
- Driving in bad weather: National Highways gives advice for safe travel during snow, rain, or heat.
Weather-specific tips
- Heatwaves: NHS tips for staying cool and healthy in hot weather
- Wildfires: Norfolk County Council advice on staying safe
- Outdoor fire safety: Government tips to prevent fires outside
- Be Waterwise: simple ways to save water and use it wisely.
