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DD Payments being taken early

We have been made aware that there may be an issue with some direct debit payments being taken earlier than expected. We are investigating as a matter of urgency.

Equality, diversity and inclusion

We are committed to equality of opportunity and celebrate the diversity of all its residents, visitors, applicants and employees.

Our equality policy, and associated documents, explains the expectations of ourselves and our partners regarding equalities. It is at the heart of all decision making and service planning at Norwich City Council. 

We commit to continuously learning and improving our equality and diversity knowledge and practice:

  • as a community leader
  • as a provider of services
  • as an employer.

If you have any questions or comments about equality and diversity please contact us.

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