Christmas and New Year closure information
Our council offices and phone lines will close at 4pm on Wednesday 24 December and reopen at 9am on Monday 5 January 2026.
See our service arrangements for customers during this time.
Ways to pay your business rates
There are several convenient payment options to suit your needs -choose the method that works best for your business and stay on top of your payments with ease.
Ways to pay your business rates
Bills are usually paid in 10 monthly instalments, but you can ask to pay over 12 months instead - email revenues@norwich.gov.uk
How do I pay?
Direct Debit (recommended)
- spread payments over 10 or 12 months
- choose a payment date: 1st, 8th, 15th, or 28th of the month
- set up online, email: revenues@norwich.gov.uk or call 0344 980 3333 (Mon–Fri, 9am–4pm).
Note: please do not complete the form if a summons has been issued, you'll need to call us.
Online payment
- Pay securely using most debit or credit cards.
- Available 24/7.
Phone payment
- Call 0800 021 7784 (free, 24/7)
- Use a debit or credit card.
Pay by standing order
Ask your bank to set up a standing order to pay the instalments on the dates shown on your bill.
You will need to provide your business rates account number and the council’s bank details as follows:
- Barclays Bank plc, Norwich
- Sort code: 20-62-61
- Account number: 30821349
