Telling us about missed collections helps us monitor service performance, identify issues with routes or crews, and improve future collections.
Important –Telling us about a missed collection will not result in a return visit to empty your bin. If your food waste collection is missed, it will be collected on your next scheduled collection day.
Before you start
- You have 30 minutes to complete each page
- Your answers are not saved until you submit the form
- Once you begin, you must complete the form in one session
- You cannot leave and return later
Privacy notice
Read our privacy notice to understand how we use your personal information.
