From May, landlords and letting agents will have a number of new legal duties, including registering properties on the national Property Portal, meeting updated safety and repair standards, and complying with stricter rules on professional conduct and transparency.
Key changes include:
- Stronger protections against unfair evictions, including an end to Section 21 ‘no‑fault’ evictions
- Clearer legal expectations around property conditions and repairs
- Tighter requirements for openness on fees, tenancy terms and rent‑setting
These reforms aim to make renting fairer, safer, and more secure for everyone.
Norwich City Council will be working closely with partners, residents, landlords and the wider public to support the transition. This includes offering guidance, signposting to trusted information, and enforcing the new rules where needed to protect tenants and ensure responsible management of homes across the city.
Nicholas Austin, Executive Director for Climate and Environment at Norwich City Council, said:
“This is a significant step forward for renters and for improving housing standards in Norwich. We’re committed to helping landlords and tenants understand what the changes mean for them, and we will use our new powers to make sure homes in our city are safer, secure, and well‑managed.”
Further information for landlords and tenants is available on Norwich City Council’s website: About the Renters’ Rights Act 2025.
Read the full guidance on the Renters’ Rights Act 2025 on the Ministry of Housing, Communities and Local Government website.
Housing charity Shelter also provides practical advice for private tenants, including a short explainer video, on what the Renters’ Rights Act means and how it will change renting: How the Renters' Rights Act will change private renting | Shelter.
