Christmas and New Year closure information
Our council offices and phone lines will close at 4pm on Wednesday 24 December and reopen at 9am on Monday 5 January 2026.
See our service arrangements for customers during this time.
Age UK
Offers practical advice and support to help older people build confidence using the internet and digital devices.
Free Digital Help for Older People
Provided by: Age UK (Charity)
Cost: Free
Support Type: Tailored digital guidance and advice
Access: Online resources, local centres, and free advice line
Find out more or request support at Age UK's website
Need help using technology?
Age UK offers free, friendly digital support to help older people across the UK feel more confident online. Whether you're new to technology or want to improve your skills, Age UK provides clear, accessible advice in a safe and supportive environment.
What can you get help with?
- staying safe online
- making video calls to family and friends
- using social media like Facebook and WhatsApp
- managing money through online banking
- accessing essential services digitally
How is support delivered?
- online guides and tutorials
- in-person support from local Age UK centres
- free advice line available every day
This service is ideal if you:
- are new to digital tools
- feel unsure or nervous about using technology
- want to stay connected and independent
Other ways to get in touch:
Phone: 0800 678 1602
Age UK phoneline is open 8am–7pm, 365 days a year
