Christmas and New Year closure information
Our council offices and phone lines will close at 4pm on Wednesday 24 December and reopen at 9am on Monday 5 January 2026.
See our service arrangements for customers during this time.
Manage your health online
Managing your health is easier with online tools. Whether for yourself or someone else, find resources that work on your phone, tablet, or computer.
NHS App – your health in your hands
The NHS App is a free, secure way to access NHS services anytime. If you're 13 or older and registered with a GP in England, you can:
- view your GP health record
- order repeat prescriptions
- book and manage GP and hospital appointments
- search symptoms, conditions, and treatments
- find NHS services near you
You can download the app from the Apple App Store or Google Play, or use the NHS website.
You can still contact your GP the usual way if you prefer.
Just One Norfolk – support for children and families
If you're a parent or carer, the Just One Norfolk website offers trusted advice and support from pregnancy through to teenage years.
You’ll find:
- health tips and guidance
- online chat and video appointments with professionals
- help with keeping children safe online
Visit Just One Norfolk to explore more.
Help with digital health – Norfolk libraries
Need help using online health services?
Norfolk Libraries offer free support to build your digital skills, including:
- booking GP appointments online
- ordering prescriptions
- finding reliable health information
You can join sessions in person or online via Zoom. Help is available to get you started too.
Visit the Healthy Libraries website to book a session.
