Report a car park maintenance issue

Use this form to report maintenance issues in Norwich City Council car parks, such as damaged equipment, broken barriers, poor lighting, potholes, faulty payment machines, signage problems, or other maintenance concerns.

Before you begin, please check that the issue relates to one of our car parks by using our Find car parking in Norwich directory

If the car park is not operated by Norwich City Council, you will need to contact the relevant owner or operator.

Information you will need before you begin the form

To help us investigate the issue, you should be ready to tell us:

  • Which car park the issue is in
  • The location of the problem within the car park, if known
  • Details of the maintenance issue
  • Any photographs that help show the problem (if available)

Before you start

Before you begin, please note:

  • You have 30 minutes to complete each page.
  • Your answers won't be saved until you submit the form.
  • Once you start, you'll need to complete the form in one go.
  • You won't be able to leave and return later.

Privacy notice

Read our privacy notice for information about what we do with personal information.

Report a problem in one of our car parks