Christmas and New Year closure information
Our council offices and phone lines will close at 4pm on Wednesday 24 December and reopen at 9am on Monday 5 January 2026.
See our service arrangements for customers during this time.
A bold new chapter for a beloved landmark. Norwich City Hall is set to evolve - not just to meet the needs of today, but to inspire the community for generations to come.
City Hall has stood proudly in the heart of Norwich for generations - a symbol of civic pride and a much-loved landmark. But as the way we live, work, and connect evolves, so too must the spaces that serve us.
That’s why Norwich City Council is reimagining City Hall - not just to preserve its iconic heritage, but to transform it into a vibrant, inclusive, and future-ready space for everyone.
This ambitious project isn’t just about bricks and mortar. It’s about creating a City Hall that reflects the values and needs of a modern Norwich - a place that’s open, accessible, and welcoming to all.
The proposed changes will:
This is a thoughtful transformation - one that respects City Hall’s architectural legacy while unlocking its potential for the next century.
The proposals represent a thoughtful transformation - one that respects City Hall’s architectural legacy while unlocking its potential for the next century. If approved, the ‘shovel-ready’ scheme would be adapt to any outcome of the Local Government Review.
Pending cabinet approval, the council will launch a public consultation in the new year. This is your opportunity to shape the future of City Hall - to ensure it continues to serve as a civic beacon for generations to come