Services

Find everything you need to access council services, from applying and reporting issues to sharing feedback or requesting language support.

Norwich City Council is leading a bold regeneration drive that’s putting people at the heart of progress. Through strategic investment and visionary planning, the Council is unlocking new homes, jobs, and public spaces - creating a more inclusive, sustainable, and economically vibrant city for everyone who lives, works, and visits Norwich.

Need support to build confidence with technology, access the internet, and stay safe online? Whether you're just starting out or want to sharpen your skills, explore local hubs, courses, and resources designed to make digital life easier.

Whether you're starting a new venture, growing an established business, or looking to trade in the heart of the city, we’re here to help. Explore opportunities, access support, and connect with services tailored to your business needs - all in one place.

People are at the heart of everything we do. We want Norwich to be safe, welcoming, and inclusive. Through local projects, partnerships, and everyday support, we work with residents to improve neighbourhoods for everyone. We help people lead, build on their strengths, and shape their communities - from grassroots groups to city-wide initiatives, we’re here to connect, collaborate, and create change.

Find everything you need to apply, renew or understand local licensing requirements - from taxis to alcohol sales - all in one place.

Norwich has a wide variety of parks, gardens, and natural green spaces for everyone to enjoy. Whether you want to relax, play, exercise, or explore nature, there’s a green space for you. Find out what’s available and how you can get involved.

Find out how Norwich City Council works — who makes decisions, how services are run, and how you can get involved. Learn about councillors, meetings, elections, and how the council spends public money.

Find out how to apply for an allotment, pay rent, about the rules, site visits and community groups.

Find out what’s happening in Norwich - from local festivals and exhibitions to heritage sites and cultural highlights. Whether you're planning a visit or looking for things to do, this is your go-to guide for discovering the best of the city.

Whether you're looking to join a local sports club, try a new fitness class, or take advantage of discounted leisure access with the Go4Less card, Norwich offers a vibrant mix of opportunities to stay active and connected. Explore our leisure centres and find activities that suit your lifestyle.

If you're struggling to afford everyday essentials like food, energy bills, or housing, we offer help and advice. You can find support with money, benefits and wellbeing to make things a bit easier.

Explore how we're tackling the climate and biodiversity emergencies - through practical action and long-term strategy. From solar panels on public buildings to community-led nature recovery, we're cutting carbon, improving energy efficiency, and protecting our city's natural heritage to build a cleaner, more resilient future for everyone.

If you rent or are the landlord of a private room or property, including houses in multiple occupation, we're here to support with advice and guidance on your rights and more.

Find everything you need to manage your tenancy, find homes for people who need them, support if you are vulnerable or need extra help at home and what to do if you're struggling to pay your rent.

Whether you're starting your career, looking for a new job or challenge, or seeking flexible work to fit your lifestyle, Norwich City Council offers a place where you can thrive professionally while contributing to a better future for our city and its residents. Come join us and help shape that legacy.

Find everything you need to know about parking in Norwich - from car parks and permits to Blue Badge benefits, fines and how to report issues. Please note, parking permits and Penalty Charge Notice appeals are now dealt with by Parking Operations, a service of the Borough Council of Kings Lynn & West Norfolk.

Information relating to how we work with businesses to ensure they meet standards, view food hygiene ratings, report food, health and safety issues and find tips on how to handle food safely at home.

We’re committed to maintaining a clean, safe, and sustainable city for everyone. This is your go-to resource for reporting and resolving local environmental health concerns—from fly-tipping and graffiti to noise pollution, pest control, and abandoned vehicles.
Explore the services we offer, learn how to report issues, and discover how we’re working to protect our shared environment—today and for the future.

We work closely with emergency services and other local organisations to make sure plans are in place to deal with serious events that could harm people or the environment.
Emergencies can happen and might affect you. Learn about possible risks and how you can be better prepared.

Whether you're new to the area, moving within Norwich, or just looking to manage your Council Tax more efficiently, this page provides everything you need. From setting up a new account and updating your address to applying for discounts or understanding your bill - it's all here in one place.

We offer support with benefits, Council Tax, housing costs and more. Whether you're on a low income, facing a crisis, or just need advice, we can help you find the right support quickly and easily.

Find information on services that keep city streets clean, safe and accessible. Report issues like broken lights or abandoned vehicles and find information on walking and cycling routes, EV charging and road closures. However, Norfolk County Council handles most road maintenance tasks.

Explore everything you need from viewing and commenting on planning applications to conservation area guidance, local planning policies, accessing building control services and more.

Everything you need to know about the latest council news, public engagement, media enquiries and how to contact the communications team

Check when your household waste and recycling is collected, report collection issues, sign up or pay for a garden waste service and find out what goes in your bins

Norwich is proud to be a friendly and welcoming city. We want to become a Council of Sanctuary working to make sure people who have had to leave their homes because of danger or war feel safe and welcome.