Christmas and New Year closure information
Our council offices and phone lines will close at 4pm on Wednesday 24 December and reopen at 9am on Monday 5 January 2026.
See our service arrangements for customers during this time.
Community transport (Norwich Door to Door)
Norwich Door to Door provide a friendly and reliable community transport service for residents of Norwich with limited mobility and low incomes. It helps them to remain independent and involved within the community.
Need help getting around Norwich?
If you have difficulty using other forms of transport, Norwich Door to Door’s accessible, mobility minibuses could help you get to your medical appointments, day centres, clubs, shops, lunches or to meet with your friends or family.
Their fleet of 13 minibuses are fully equipped with tail-lifts, steps, secure anchor points for wheelchairs and scooters, as well as a friendly, trained and DBS checked driver and passenger assistant to ensure your comfort and safety.
The service receives funding from Norwich City Council towards the cost of the subsidised fares that the organisation provides for Norwich citizens.
