Enhanced contact information

Use this form to provide or update enhanced contact information so that Norwich City Council can tailor the services we provide to you.

You can also use this form to withdraw your consent for the council to hold and process this information.

The information you provide may be shared with relevant internal teams within Norwich City Council and, where necessary, with approved contractors. An up-to-date list of contractors is available.

Your information will be held for up to 36 months. Towards the end of this period, we will contact you to review whether you wish to continue.

This form should only be used for managing enhanced contact information and consent.

Information you will need before you begin the form

Before starting the form, please make sure you have:

  • A scanned or photographed copy of one of the following accepted identity documents:
    • Passport
    • Photo driving licence
    • UK birth certificate

Only these documents can be accepted.

If you are unable to provide digital copies and would like a paper version of the form, you can contact us online or call 0344 980 3333 to request one by post.

You can withdraw your consent at any time by contacting the council online, by telephone, or by post.

Privacy notice

Read our privacy notice for information about what we do with personal data.

Submit an enhanced contact information request

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