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My Norwich

Animal Activity Licensing Privacy Notice

About us

Norwich City Council is the data controller for Animal activities licensing within Norwich and we have a legal obligation to process your personal information. You may contact our data protection and information security officer by emailing or by calling 0344 980 3333.

What will we do with your data?

We use it to process your licence application.

We intend to keep your data for seven years, as stated in the retention schedule available on our website.

What are your rights?

You have the right to request access to your personal information to:

  • ask for errors to be corrected
  • restrict how your information is used
  • object to how it is processed
  • request that your data is deleted.

You also have the right to lodge a complaint with the Information Commissioner's Office if you are not happy with how your data is processed.

What are the consequences of you not providing data?

We will be unable to process your licence application.

How will we share your data?

We will only use this information in conjunction with your application and any licence issued. This may include checks with a veterinary surgeon/practitioner, DEFRA, RSPCA UKAS-accredited body, planning service, Trading Standards, Animal Welfare Team and legal team and referral to the council’s licensing committee.

A public register is maintained on the Norwich City Council website which details:

  • Licence unique reference number
  • Type of licence - new or renewal
  • Trading name
  • District postcode eg NR1 of business premises
  • Licence start date
  • Licence expiry date
  • Licence category
  • Star rating

Apart from where previously stated, we do not pass your details to third parties unless we are lawfully able to do so for the prevention and detection of crime and fraud, or for the collection of taxes.