CRF Housing Payments provide short‑term financial support for people experiencing extreme hardship. They can help with housing costs such as:
- rent
- rent deposits
- rent in advance
- moving costs
These payments top up any Housing Benefit or Universal Credit you receive.
CRF Housing Payments replaced Discretionary Housing Payments (DHP) from 1 April 2026.
Who can apply
You can only apply for a CRF Housing Payment if you receive either:
- Housing Benefit, or
- the housing costs element of Universal Credit
What CRF Housing Payment does not cover
You cannot use the payment for:
- Service charges that are not covered by Housing Benefit (for example fuel, water or food costs)
- Rent increases that are being used to repay rent arrears
- Rent if you do not receive Housing Benefit or the housing costs element of Universal Credit
- Any reduction in benefit due to a sanction
- Any benefit that has been suspended
- Council Tax
How to apply
You can apply online:
Apply for a CRF Housing Payment
Please give as much information as possible in your application. This helps us understand your situation and decide whether we can provide extra financial support.
Other help available
If you need help with the cost of household goods, clothing, food or energy, you may be able to get support from the Crisis and Resilience Service (CRS) on Norfolk County Council's website.
