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My Norwich
Coronavirus: information and advice

We're constantly reviewing and making changes to some of our services in response to the coronavirus crisis.

See the latest updates

Online forms: Complaints

Please use this form to make a complaint.

When making a complaint, please remember that this form is for complaining about a service and not to report an issue (such as graffiti, an abandoned car or a missed bin collection). These can be reported from our online forms page.

All complaints are investigated and taken seriously.

Once you have started, you must continue to the end and submit the form. Please note that you only have 10 minutes to fill out each page and you will not be able to come back to the form at a later time because your answers will not be saved.

Privacy notice

Read our privacy notice for information about what we do with personal information