The food hygiene rating scheme helps customers choose places with good hygiene, like restaurants, cafés, takeaways, pubs and supermarkets.
Your hygiene rating
After an unannounced inspection, your business will get a rating from 0 to 5:
- 5 – Very good
- 4 – Good
- 3 – Satisfactory
- 2 – Needs improvement
- 1 – Major improvement needed
- 0 – Urgent improvement needed
Note: This rating is about hygiene, not food quality.
How your rating is decided
Inspectors look at:
- how food is handled and stored
- cleanliness and condition of the premises
- how you manage food safety
You’ll get a report explaining any issues and how to improve. You’ll also receive a sticker to display your rating.
What to do if you disagree with your rating
Appeal
You can appeal within 21 days if you think the rating is unfair.
Appeal a food hygiene rating
Right to reply
You can explain any improvements or unusual circumstances. This will be shown with your rating.
Make a right to reply
Request a revisit
If you’ve made improvements, you can pay £225 for a new inspection. There’s no limit on how many times you can request this.
Request a rerating visit