Report poor food safety and hygiene practices

Use this form to report concerns about food safety and hygiene standards at a food business in Norwich.

For example, you can report:

  • Dirty premises
  • Poor hand hygiene
  • Unsafe food handling practices

This form is for reporting hygiene and safety issues at food businesses only.

Issues relating to allergen labelling should not be reported using this form (see below for details).

Before you begin

We review all reports as part of our monitoring of food businesses. In some cases, we may contact you if further investigation is required.

Information you will need

Before you start, make sure you have the following details ready:

  • The name and location of the business
  • When you visited and a clear description of the issue you observed
  • Details of any contact with the business, including:
    • The date of contact
    • The name of the person you spoke to
    • What action they have taken
  • Your email address (so we can contact you if needed)

You will also have the option to upload supporting evidence. We recommend having this ready before starting the form:

  • Accepted file types: PDF, Word documents, or JPG images
  • Maximum file size: 4MB

Allergen labelling

Problems with unavailable or incorrect allergen labelling should be reported to Trading Standards.

You can contact Citizens Advice for this.

Important

  • You must complete the form in one session
  • You have 30 minutes to complete each page
  • Your answers will not be saved until you submit the form
  • You cannot save your progress and return later

Privacy notice

Read our privacy notice to find out how we use and store your personal information.

Report poor food safety and hygiene practices

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