About house exchanges

If you are a Norwich City Council tenant with a secure tenancy and would like to move, you may be able to swap homes with another council or housing association tenant. This is called a mutual exchange.

How to start

Register on the HomeSwapper website to search for homes that meet your needs. You can also find potential swaps through Facebook groups, local noticeboards or word of mouth.

When you register, you'll be asked about your current home, the type of home you're looking for and where you'd like to live.

Need help using the HomeSwapper website?  
Call 020 3861 7100 or visit the HomeSwapper help page.

Ready to swap?

Once everyone involved in the exchange has agreed to go ahead, each person must complete and submit their own application form.

We cannot assess the application until we have received all completed forms.

Complete a mutual exchange application form 

We will decide whether to approve the exchange within 42 days of receiving all completed application forms.

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