Christmas and New Year closure information
Our council offices and phone lines will close at 4pm on Wednesday 24 December and reopen at 9am on Monday 5 January 2026.
See our service arrangements for customers during this time.
Council Tax summons repayment offer
How to suggest a different way to pay before your court date if you've received a Council Tax summons.
Use this form if you’ve received a Council Tax summons (not just a reminder) and want to suggest a different way to pay before your court date.
What you’ll need to do:
- the address the summons is for
- your proposed payment plan
- bank details (if you want to pay by Direct Debit)
- your contact information
- details about your income (including benefits or self-employment).
Important - we will still apply to the court for a liability order, which adds £20 in costs. However, if you stick to the agreed payment plan, we won’t take further recovery action.
You will need to sign in or register for an online account to make a repayment offer, which you can do below.
Sign in or register for an online account so you can make a repayment offer
