We can pass your debt to accredited enforcement agents (previously known as bailiffs) who can come to your home and seize property to raise money towards paying your Council Tax debt and our recovery costs.
You can contact the enforcement agent and offer to come to a repayment agreement. Do this straight away because the enforcement agent fees (initially £75) will be added to your bill. If they have to visit you in person, you will incur a minimum of £235 in additional costs.
The enforcement agent fees are fixed by law under the The Taking Control of Goods (Fees) Regulations 2014.
We employ the following enforcement agencies:
|Enforcement agencies||Contact details|
|ARP Enforcement Agents
PO Box 268
|Phone: 01842 756440 (enforcement team)
|Bristow & Sutor
|Phone: 0871 677 0070
|Dukes Bailiffs Ltd
7-8 Newcastle Street
|Phone: 01785 825500
|JBW Group Ltd
Suite 12b Beehive 3
|Phone: 0844 576 3620
24-hour payment hotline: 0844 801 2352
PO Box 324
|Phone: 0844 701 3980
Any enforcement agency acting on our behalf should behave professionally, follow set procedures (including having an internal complaints procedure), and not take inappropriate action.