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My Norwich
Easter and May bank holiday bin collections

Bin collections in Norwich will be a day later than normal over the bank holiday weeks. Please make sure your bin is out by 7am on your collection day.

Check your revised collection day here

Difficulty paying council tax

Liability order

If a court has granted a liability order and you have not made an arrangement with us to pay, we will write to you shortly after the court hearing for you to make a reasonable arrangement with us for payment. 

If you respond to our letter with an offer of payment, do not wait to hear from us before starting to make payments.

After 14 days have passed without any offer of an arrangement, we can take enforcement action to recover the debt. 

Enforcement action can be: