Scheduled website maintenance – Sunday 15 March
Some of our online forms and registers (including food hygiene ratings and HMO licences) may be unavailable between 9am and midday.
The rest of the website will remain available.
How are we doing?
Our housing performance section provides insight into how Norwich City Council is delivering housing services and engaging with tenants to improve quality and satisfaction.
A summary of housing service performance for the year ending March 2025. It includes results from the new Tenant Satisfaction Measures (TSMs) and outlines future commitments under the Social Housing (Regulation) Act.
A performance dashboard offering real-time data on housing services. Tenants can explore metrics and contribute feedback via a short survey to help shape future service delivery.
Presents the latest TSM results, showing how the council is performing against national benchmarks for housing quality and tenant satisfaction.
Housing directors' remuneration and management costs
See information about directors' salaries and some of our management costs.
