Key success measures | Tenant Engagement Strategy 2023-26

Your views and feedback will be heard and used to make services better.
You will have more ways to share views on the things that matter most on the communication channels you prefer.
You will gain greater insight into how we operate and have more opportunities to shape and steer the direction of your housing services.
You will have more online housing services that you can easily use on your digital devices.
You will receive better communications and have opportunities to shape service improvements for all.
You will be involved in the way we deliver housing services, so that local priorities are understood and acted on.
You will be better informed about the performance of housing services, and we will support and empower you to hold us to account.