Tenant Engagement Strategy 2023-26
Key success measures
- Your views and feedback will be heard and used to make services better.
- You will have more ways to share views on the things that matter most on the communication channels you prefer.
- You will gain greater insight into how we operate and have more opportunities to shape and steer the direction of your housing services.
- You will have more online housing services that you can easily use on your digital devices.
- You will receive better communications and have opportunities to shape service improvements for all.
- You will be involved in the way we deliver housing services, so that local priorities are understood and acted on.
- You will be better informed about the performance of housing services, and we will support and empower you to hold us to account.