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My Norwich
Covid alert level for Norwich

The government confirmed on 12 October 2020 that Norwich is in Tier 1 (medium) of the new 3-tier system. Let’s all pull together to help prevent the spread of the virus and avoid further restrictions.

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Communications team

Media enquiries

Please contact the relevant person depending on the service area you're enquiring about.
 
  • Planning, conservation and design (job share with Sarah Dance)
  • Democratic services
  • Finance – job share with Sara Martinez (including revs and bens, budget, council tax and Universal Credit) 
  • Housing (including homelessness and rough sleeping, private sector housing and Norwich Regeneration Company)

For the above service areas contact vickyboorman@norwich.gov.uk
Working pattern: Monday 9am to 5pm, Tuesday 8.30am to 3pm, Wednesday 9am to 5pm and Thursday 8.30am to 5pm


  • Asset management (non-housing, including The Halls)
  • Early intervention and community safety (including CCTV)
  • Emergency planning
  • HR
  • IT
  • Licensing
  • Planning, conservation and design (job share with Vicky Boorman)
  • Procurement
  • Public protection/enforcement (including general ASB – eg noise, abandoned vehicles, dog fouling and graffit, private sector housing enforcement)
  • TIC
  • Waste and recycling (including street cleansing, grounds maintenance and fly-tipping)

For the above service areas, contact catherinemorrisgretton@norwich.gov.uk
Working pattern: Tuesday to Friday, 9am to 5pm


  • Civic
  • Community engagement and enabling
  • Community partnerships (including Healthy Norwich)
  • Environmental strategy (including Roar Power, Switch and Save, Cosy City, air quality, engines idling, biodiversity)
  • Events and culture
  • Transformation

For the above service areas, contact jameshyde@norwich.gov.uk
Working pattern: Monday to Friday, 9am to 5pm


  • Cemeteries
  • Customer contact
  • Equality and diversity (including digital and financial inclusion)
  • Finance – job share with Vicky Boorman (including revs and bens, budget, council tax and Universal Credit)
  • Leisure and sport (including The Norman Centre and Riverside Leisure Centre)
  • Norwich Market
  • Parks and open spaces
  • Parking services

For the above service areas, contact saramartinez@norwich.gov.uk
Working pattern: Tuesday 9am to 5pm, Wednesday 8.15am to 3.45pm, Thursday 8.45am to 2.45 pm and Friday 8.30am to 5pm


  • Communications strategies
  • Corporate plan and performance
  • Economic development
  • Norwich 2040 City Vision

For the above service areas, contact sharonpage@norwich.gov.uk
Working pattern: Monday to Friday, 9am to 5pm


  • Transport for Norwich (TfN)

For TfN enquiries contact chris.andrews@norfolk.gov.uk
Working pattern: Monday to Friday, 9am to 5pm


Website enquiries

Contact Ann-Marie Sadler by email: ann-mariesadler@norwich.gov.uk

Citizen magazine

For information relating to Norwich Citizen magazine, see the Citizen webpage or email communications@norwich.gov.uk

Social media

We use several social media channels to communicate information about its services and keep in touch with our customers. See our social media page.

Filming enquiries

If you are interested in filming in Norwich, our events team will advise and help you. See our filming requests page.