From 1 April 2023, all businesses and other non-domestic properties (properties that are not just homes) will have a new rateable value.
This rateable value is set by the Valuation Office Agency and affects how business rates bills are calculated.
The new rateable value rates will be based on the amount the property could have been let for on 1 April 2021.
While Norwich City Council collects business rates, anything to do with the bill itself – the amount charged – is the responsibility of the Valuation Office Agency, so will handle any queries.
Finding your rateable value
See the future rateable value for your property and get an estimate of what your 2023-24 business rates bill may be:
Find a Business Rates Valuation Service on GOV.UK
Your property details need changing
To tell the VOA about changes to your property details (such as floor area sizes and parking) you need a business rates valuation account. The VOA may accept your changes and update the current and future valuations.
Sign in or register for a business rates valuation account on GOV.UK
If you think your rateable value is too high
From 1 April 2023, you will need to use a business rates valuation account to tell the VOA you think your rateable value is too high. You must continue to pay your business rates as normal until a decision has been made.
Sign in or register for a business rates valuation account ready for 1 April 2023