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Direct Debit payments taken early

We are aware that there is an issue with some Direct Debit payments being taken earlier than expected.

Please see full details here

Your leasehold

What are the council's obligations as the freeholder?

These depend on your lease but the council is generally required to:

  • Keep the structure of the buildings in good repair and condition
  • Insure the block, including your flat excluding the contents, and the estate against loss or damage by fire and any other risks, which it may consider appropriate
  • Provide you with an annual statement of service charges.
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