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Leaseholders' handbook


The leaseholders' handbook is a guide for those who have bought, or are thinking of buying, a property through the Right to Buy scheme or a property which has been sold by Norwich City Council under the Right to Buy scheme with a long lease.

It contains an outline of your rights and responsibilities as a leaseholder and describes the council’s responsibilities to you as your landlord.

This information does not override or affect the terms of your lease. In general, as a leaseholder you are responsible for the repair and maintenance of everything inside your home (unless stated otherwise in your lease) and the council is responsible for the structure, exterior and common areas of the building. The council is also responsible for the provision of routine services such as lighting of common areas eg. stairwells and entrance ways.

As a leaseholder you will be required to pay your share of the cost of maintenance, repairs and any improvements to your building and estate and towards the cost of any services provided by the council. These contributions are known as service charges.

It is important that you keep the council updated with your current address, email and telephone numbers.

If you have any questions about your lease or are not satisfied with the answer you receive from the council you should always seek independent professional advice.

If you would like this information in another language or format such as large print, CD or Braille please visit the Interpretation and translation page.