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Website unavailable – Saturday 11 October

Our website will be unavailable between 9am and 5pm this Saturday while we carry out essential maintenance. We’re sorry for the disruption and thank you for your understanding.

Leaseholders' handbook

Ordering a repair

The easiest way to report a repair is online. Alternatively call the customer contact team between 9am and 4pm, Monday to Friday. You should contact us if you need assistance with any of the following:

  • repairs to communal lighting
  • issues regarding the maintenance of the communal gardens
  • queries or concerns about the collection of domestic refuse or recycling
  • to arrange collection of unwanted household items (there will be a charge for this service)
  • communal heating system breakdowns

For any emergency works required outside of the opening times, please contact the council’s emergency out of hours service on 01603 412180.

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