Christmas and New Year closure information
Our council offices and phone lines will close at 4pm on Wednesday 24 December and reopen at 9am on Monday 5 January 2026.
See our service arrangements for customers during this time.
LetNCC
Join LetNCC, our trusted landlord scheme, for guaranteed rent, expert support, and the chance to make a real impact in your community.
Let your property with confidence – partner with Norwich City Council
Looking for a hassle-free way to let your property while making a real difference in your community?
Join our trusted landlord scheme called LetNCC and enjoy peace of mind with every step.
Why choose us?
- Guaranteed rent even if your property is temporarily unoccupied.
- Stress-free repairs (optional) - let us handle the wear and tear. Our reliable, vetted contractors are ready to keep your property in top shape.
- Expert support, whenever you need it from paperwork to property advice, our experienced team is here to guide you.
- Be part of the solution - your property can help reduce homelessness in Norwich – a powerful way to give back while earning steady income.
- Real stories, real Impact - hear from a landlord just like you who is already benefiting from the scheme.
What kind of homes are we looking for?
We need all types of homes – from 1-bedroom flats to 4-bedroom houses.
They just need to meet current letting standards (we’ll explain what’s needed). Properties outside Norwich city limits might also be accepted.
How does it work?
- rent your property to us for 1 to 4 years
- we guarantee monthly rent - even if no one is living there
- rent is set at a fair rate so we can guarantee payments
- at the end, we return your property in good condition (normal wear and tear expected). We’ll fix any tenant damage.
Repairs and maintenance
- you can handle repairs yourself, or we can do it for you
- if we manage repairs, there’s a 10% admin fee
- we use trusted contractors who offer fair prices and quality work
- full tenancy management
- we take care of everything – with no monthly management fees or extra costs to start or end a tenancy.
Who will live in your property?
Tenants may include people on the housing register or those facing homelessness, including those supported by government resettlement schemes.
By joining, you’re helping reduce homelessness in Norwich.
Want to get involved?
Just send an email to privatesectorleasing@norwich.gov.uk and our friendly team will guide you through the process and help you join the LetNCC scheme.
