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DD Payments being taken early

We have been made aware that there may be an issue with some direct debit payments being taken earlier than expected. We are investigating as a matter of urgency.

Support for rough sleepers

The council's role

Norwich City Council plays a strategic and practical role in addressing rough sleeping.

Practical support

Strategic role

  • Rough sleeping strategy  – sets out to protect everyone at risk of homelessness in the Broadland, Norwich and South Norfolk council areas.
  • Homelessness Forum - seeking to improve partnership working and develop a co-ordinated approach to preventing homelessness in Greater Norwich.
  • Commissioning services such as Pathways.

Read more about our approach to homelessness

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