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My Norwich
Covid-19 advice and support

For information, advice and support for residents: including how our services are affected and community schemes; and businesses – such as grants you might be entitled to or making premises Covid-safe

See our Covid-19 information pages


If you find yourself in an emergency, please call 0344 980 3333.

We are currently undertaking a greater Norwich homelessness review that will result in a draft five year homelessness strategy for consultation explaining how we will work with partners in Broadland, Norwich and South Norfolk to prevent and tackle homelessness in greater Norwich. As a local housing authority we are obliged under the Homelessness Act 2002 to have a homelessness strategy. Following consultation, the draft consultation document will be finalised and is scheduled to be taken to our cabinet for approval by March 2020. The consultation document will be released in June 2020.