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My Norwich
Covid-19 advice and support

For information, advice and support for residents: including how our services are affected and community schemes; and businesses – such as grants you might be entitled to or making premises Covid-safe

See our Covid-19 information pages

Housing, budgeting and money advice

If you are worried about debt, or wondering how to make your money go that little bit further, we have a specialist team of budgeting and money advisers. This is a dedicated free service for our tenants. For advice please complete the referral form below.

Budgeting and money advice referral form

Free impartial money advice is also available to everyone by visiting the Money Advice Service online tool.

Alternatively you can speak to your housing officer or housing income officer, visit our debt advice page or call our customer contact team.


Budgeting and money advice
t : 0344 980 3333

Betteroff Norwich

For tips and advice on budgeting and debt issues as well as information about benefits you may be entitled to, go to the BetterOff Norwich website.