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My Norwich

Privacy Policy

Cookies policy

Norwich City Council uses session cookies to enable you to use the website quickly and easily, and help us to analyse data about web page traffic which we use to improve our website.

What are cookies?

Cookies are small files which are created when you visit a website. They are stored on your computer and are used to save information such as your preferred text size for the site, or the contents of your shopping basket.

There are two types of cookies:

  • session cookies (these are temporary and once you leave the site the cookie is deleted)

  • persistent cookies (these remain on your computer and are re-activated if you return to the same website. These cookies remain on your computer until they reach the expiry date set within the cookie)

For additional information on cookies please visit the Information Commissioner´s Office.

Your privacy

Because it is possible for cookies to contain information such as your name and address the European Union has issued an ePrivacy Directive (2002/58/EC) to regulate the use of cookies and the storage of personally identifiable information.

Please note - the cookies we use do not give us access to your computer or any information about you other than the data you have chosen to provide.

How to manage cookies

Cookies are enabled by default in your browser. It is possible to disable cookies altogether but this would mean some websites would not be able to function properly.

To find out more about cookies, including how to see what cookies have been set on your computer and how to manage or delete them, visit www.allaboutcookies.org/

Links to other websites

This cookie policy does not apply to websites that you can link to from this website, unless specifically stated above (eg payments system). We encourage you to read the cookie and privacy statements on any other websites you visit.