Christmas and New Year closure information
Our council offices and phone lines will close at 4pm on Wednesday 24 December and reopen at 9am on Monday 5 January 2026.
See our service arrangements for customers during this time.
Procurement
Norwich City Council’s procurement is about buying the right things, at the right price, in the right way - openly, fairly, and for the benefit of everyone in Norwich.
How Norwich City Council buys goods and services
At Norwich City Council, we’re committed to spending public money wisely and fairly. Our procurement process is how we buy goods, services, and works - from IT equipment to building repairs.
Here’s how it works and how you can get involved.
What is procurement?
Procurement is the process we use to purchase everything the council needs to deliver services for Norwich residents. This includes things like:
- office supplies and IT systems
- building maintenance and repairs
- cleaning and waste services
- consultancy and professional advice
Key principles
We follow these core values in every procurement activity:
- value for money: we aim to get the best outcomes for every pound spent
- transparency and fairness: all suppliers are treated equally
- compliance: we follow UK procurement law, including the Procurement Act 2023
- sustainability and ethics: we consider social value, environmental impact, and ethical sourcing.
Want to work with us?
- Check our Contracts Register for current and upcoming opportunities.
- All open tenders are published on our e-Tendering portal.
Only respond to published opportunities - please don’t send speculative emails.
Need help?
If you have any question, please contact our procurement team at procurement@norwich.gov.uk
