Christmas and New Year closure information
Our council offices and phone lines will close at 4pm on Wednesday 24 December and reopen at 9am on Monday 5 January 2026.
See our service arrangements for customers during this time.
Grants and adaptations
If you’re struggling with repairs, need home adaptations, or support to stay safe and independent at home - we may be able to help. From small fixes to major changes, there are grants and loans available.
Need help making your home safer or easier to live in?
You may be able to get a grant or loan to help with home improvements, repairs or adaptations.
To apply, just fill in our referral form below.
What we can help with:
- Disabled Facilities Grant (DFG) – for making your home safer if you’re disabled
- Minor adaptations – like grab rails or easy-turn taps (for council homes)
- Safe at Home Grant – small repairs or changes to help with daily tasks
- Hospital Discharge Grant – support to help you return home safely
- Preventing Admission to Hospital Grant – to avoid going into hospital
- Home Improvement Loan – for homeowners with unsafe homes
- Enabling Carers Adaptation Grant – a DFG that also supports carers
- Affordable Warmth Grant – help with heating and insulation
- Home Safety Grant – extra security if you’re affected by domestic abuse or antisocial behaviour
Support for children with neurodiverse disabilities
If your child (under 18) has a condition like ADHD or autism and needs home adaptations or a grant:
Call: Norfolk County Council’s Children’s Advice and Duty Service (CADs) on 0344 800 8020.
They’ll assess your situation and refer you to us if needed.
Want to know more?
View full details about the help we offer, including terms and conditions, by visiting our policy.
