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My Norwich

Licensing enquiry privacy notice

About us

Norwich City Council is the data controller for the Licensing function within the district of Norwich and we have a legal obligation to process your personal information. You may contact our data protection and information security officer by emailing or by calling 0344 980 3333.

What will we do with your data?

We use it to respond to your licensing enquiry. We intend to keep your data for seven years, as stated in our Retention Schedule available on our website.

What are your rights?

You have the right to request access to your personal information to:

  • ask for errors to be corrected
  • restrict how your information is used
  • object to how it is processed
  • request that your data is deleted

You also have the right to lodge a complaint with the Information Commissioner's Office if you are not happy with how your data is processed.

What are the consequences of you not providing data?

We may not be able to respond to your enquiry.

How will we share your data?

Information provided by making an enquiry is used to assist the licensing authority in responding to the enquiry that it relates to only. This information may be shared with other internal departments if any elements of the enquiry fall outside of the capability of the licensing team to respond to.

Apart from where previously stated, we do not pass your details to third parties unless we are lawfully able to do so for the prevention and detection of crime and fraud, or for the collection of taxes.