New website
We're currently redeveloping our website so you may see a mix of old and new style pages while we complete this work. We'd love to hear your feedback on the new style.
The city council's main offices and phone lines will be closed from 4pm on Tuesday 24 December and will reopen at 9am on Thursday 2 January 2025.
We are still available if you need us, with many of our services available online.
All online forms will be available over the closure period, but those which need processing by council staff will be dealt with after the holiday.
In case of emergencies during the festive closure, please call our out of hours service 01603 412180.
For a full list of our festive closure hours including things like leisure centres and waste collections, visit www.norwich.gov.uk