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Covid alert level for Norwich

The government confirmed on 12 October 2020 that Norwich is in Tier 1 (medium) of the new 3-tier system. Let’s all pull together to help prevent the spread of the virus and avoid further restrictions.

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Citywide services privacy notices

Public Protection Privacy Notice

About us

Norwich City Council is the data controller for ensuring public protection within Norwich and under data protection legislation, we have a legal obligation to process your personal information.

You may contact our data protection and information security officer by emailing dataprotection@norwich.gov.uk or by calling 0344 980 3333.

What will we do with your data?

We use the information you provide us to investigate complaints, inspect premises and take part in sampling programmes. 

We intend to keep your data for seven years, as stated in our Retention Schedule available on our website.

What are your rights?

You have the right to request access to your personal information to:

  • ask for errors to be corrected
  • restrict how your information is used
  • object to how it is processed
  • request that your data is deleted.

You also have the right to lodge a complaint with the Information Commissioner's Office if you are not happy with how your data is processed.

What are the consequences of you not providing data? 

If data is not provided we may not be able to fully investigate your complaints.

How will we share your data?

Information provided for public protection is shared with other local authorities, Public Health England, the Public Analyst and other statutory enforcement bodies including the Health and Safety Executive, Food Standards Agency, Environmental Protection Agency, Department for Environment, Food and Rural Affairs, Driver and Vehicle Licensing Agency, Ofsted, Care Quality Commission, Anglian Water, Police and the Fire Authority in order that they may carry out their statutory duties.

Apart from where previously stated, we do not pass your details to third parties unless we are lawfully able to do so for the prevention and detection of crime and fraud, or for the collection of taxes.