Christmas and New Year closure information
Our council offices and phone lines will close at 4pm on Wednesday 24 December and reopen at 9am on Monday 5 January 2026.
See our service arrangements for customers during this time.
Support for housing
Information to help you receive support with housing.
If you are referred for homelessness assistance, you will be given a Housing Adviser. They will make a plan with steps for you and the council to follow to solve your housing problem, called a Personalised Housing Plan. Housing options for you might include:
- private rented accommodation - you will need to look for private rentals, including shared housing. Your Housing Adviser can help you assess how much rent you can afford
- council housing - you might be able to join the Council’s Housing Register for council housing. Your Housing Adviser will assess this
- supported housing - you might be referred to supported housing, where support workers will help you to live independently.
For further information on Housing and Homelessness visit our help if you're homeless page.
