Please only use this form for street lights with an identification number beginning with D or LL. These numbers are usually shown on a sticker or painted on the lighting column.
If the street light does not have a D or LL reference number, please report it to Norfolk County Council Highways.
Information you will need before you begin the form
To help us investigate the issue, please be ready to provide:
- The street light reference number (if available)
- The exact location of the street light
- Nearby landmarks, house numbers or road junctions
- A description of the problem
- Your contact details in case we need further information
If it is safe to do so, photographs of the fault may also help us identify and resolve the issue more quickly.
Before you start
Before you begin, please note:
- You have 30 minutes to complete each page.
- Your answers won't be saved until you submit the form.
- Once you start, you'll need to complete the form in one go.
- You won't be able to leave and return later.
Privacy notice
Read our privacy notice for information about what we do with personal information.
