Christmas and New Year closure information
Our council offices and phone lines will close at 4pm on Wednesday 24 December and reopen at 9am on Monday 5 January 2026.
See our service arrangements for customers during this time.
4.1 You must occupy your home for residential purposes.
4.2 You must not use your home for business purposes unless you get our written permission to do so. We will not give permission if the intended use is against other regulations, for example planning laws, or might cause a problem for your neighbours.
4.3 If you stop occupying your home (or, in the case of a joint tenancy, you both do), you are at risk of losing your tenancy. Paragraph 14.7 explains how we may end the tenancy in these circumstances. If you expect to be absent for a temporary period of more than six weeks, please contact us to discuss the situation.
4.4 You may have a lodger living with you in your home and we ask that you inform us of this and provide their details.
4.5 If you are a secure tenant only you may sub-let part of your home, but only if you get our written permission to do so.