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1. Financial cost Proven criminal losses Civil losses proven on probability Estimated losses not evidenced (in the opinion of the chief internal auditor) Costs of investigation etc. 2. Service implications Implications to wider service delivery Implications to customers Implications to council partners 3. Organisational implications Anti-fraud culture Corporate governance issues eg policy / control failures 4. Reputational risks Trust of the public Trust of stakeholders Trust of customers Previous: Annex A - Publicity Next: Annex C - Prevention of financial crime policy