Christmas and New Year closure information
Our council offices and phone lines will close at 4pm on Wednesday 24 December and reopen at 9am on Monday 5 January 2026.
See our service arrangements for customers during this time.
Anti-fraud and corruption policy - Annex B - Criteria for quantifying fraud
1. Financial cost
- Proven criminal losses
- Civil losses proven on probability
- Estimated losses not evidenced (in the opinion of the chief internal auditor)
- Costs of investigation etc.
2. Service implications
- Implications to wider service delivery
- Implications to customers
- Implications to council partners
3. Organisational implications
- Anti-fraud culture
- Corporate governance issues eg policy / control failures
4. Reputational risks
- Trust of the public
- Trust of stakeholders
- Trust of customers
